The terms of service from the date of signature by the sender entered into between the parties SP EXPRESS and the sender, both parties are required to comply with the Terms of Service. The terms of the alleged shipment, has arrived in my company or the receipt of the goods by our staff, each shipment transport of the provisions relating to the limitation of liability provisions will apply. If the sender requires a greater degree of protection, insurance can be purchased separately.
Limit Send Prohibited shipment
Sender agree Jiaoji shipments are transportable.
Following the shipment is not acceptance:
1) belonging to the International Air Cargo Association (IATA), the International Civil Aviation organization (ICAO) and other relevant government departments or organizations under the hazardous materials, dangerous goods, as well as items that are prohibited or restricted items (limit posting: battery, battery included items, emergency medicines for medical or scientific research, sporting firearms, live animals, not to exceed the standard magnetic items, perishable goods, radioactive substances, vaccines, personal seal or official seal, etc.).
2) Seaward considered not safe, lawful transportation of goods (including but not limited to: counterfeit and shoddy goods, spray container of alcoholic liquids, asbestos, butane lighters, medical waste, toxic substances, corrosive materials, food, tea, cash, checks, counterfeit currency, drugs, dry ice, inflammable and explosive materials, pornographic materials, more than the standard magnetic items, oxide and organic peroxides, weapons and ammunition, the solubility of paints and coatings, animals, cash, bearer negotiable instruments, precious metals and minerals, firearms, ammunition, body, pornography and illegal narcotic drugs / narcotics and other local law prohibited items in the mail).
Second, inspection
Leader reserves the right without prior notice to the sender of the shipment sampling Kaifeng inspection, such as found to limit Send Prohibitions, SP EXPRESS will be detained the day of shipment, not the shipping processing. Shipment detained after a week returned to the sender, and the sender the contraband inspection fee shall Shihua pay 50 yuan / times.
Third, delivery and not delivery
Sender provide the accuracy and completeness of the recipient, the shipment is not in accordance with a PO Box (PO BOX) or only by zip code delivery, the delivery will be the sender provides the recipient address (postal delivery the first recipient of the mail should be regarded as the consignee), but not necessarily directly delivered to the recipient. If the recipient address has centralized receiving point, the shipment would be assigned to the receiving point.
One of the following circumstances, will be a reasonable way of SP EXPRESS sender may request process the items bear the additional costs incurred by the sender:
1) the recipient refused to accept shipment or pay taxes;
2) The shipment is considered to be unacceptable;
3) Customs sender clearance does not match with the actual goods (The cargo clearance issued invoice sender SP EXPRESS, such as customs request the real sender seal the clearance information, the sender may need to cooperate with the Customs processing);
4) can not be determined or find a recipient.
If the sender can not provide timely treatment advice or the country of destination unacceptable to the Government the sender's handling views SP EXPRESS the right to abandon the shipment, and do not have to accept any responsibility for the sender or other people.
Fourth, freight
Seaward website freight does not include the remote fees and special products, special additional packaging costs, some freight need goods actual weight or volume of the calculation of the standard, whichever is higher, Seaward of any goods weighed and measured to confirm the calculated data. The sender should Seaward pay or return transportation services received by or on behalf of the sender, the recipient, and any third-party Seaward own all freight surcharges, storage charges, customs duties and other taxes ( part of the courier might not be able to know in advance the additional costs, the final cost carrier billing date); When SP EXPRESS is also the case of non-delivery of the shipment of the consignment is referred to in clause 3, shall pay all by this triggered the return shipping and import costs, compensation, damages, fines and other related expenses.
Fifth, return the goods
1) the sender to entrust SP EXPRESS Carriage shipment delivery and can not be delivered, "said one of the reasons this Agreement, the two sides confirmed by SP EXPRESS returned to the domestic operations center.
2) Seaward shipment be returned to the sender is not promised the Seaward specific notification time shall prevail.
3) SP EXPRESS shipments stranded by the sender for any reason, can provide 7 days free custody services, 7 days SP EXPRESS will contact the sender to solicit opinions on handling telephone, mail; over seven days UWCCB related costs charged to the sender International will be the business of Shenzhen Warehouse; exceeding 6 months or more, the sender has not given treatment advice SP EXPRESS as the case may be destroyed.
VI Seaward responsibility
The SP EXPRESS direct loss is limited to the terms of the sender of the responsibility of, and does not exceed the limits of the various modes of transport announced. SP EXPRESS is not liable for any other loss or damage (including but not limited to profits, income, interest and future business losses) due to the sender in advance of the special risks insured, regardless of other loss or damage is special or indirect Seaward whether before or after accepting shipments even know existed such loss or damage risk. Each vote shipments can only be made once the claim, and such compensation will be as full and final solution of the loss and damage. If the sender that the compensation provisions of the Terms will not be enough to compensate for its loss, the value of the goods should own insurance, otherwise, the sender will assume all the risk of loss and damage.
7, cargo tracking
Carriers can provide query freight cargo (other than ordinary packet mode) one of the following occurs, the sender can query SP EXPRESS applications:
1) goods not the normal processing timeliness display online tracking information;
2) goods in excess of the chosen mode of transport commitment aging is not delivered success;
3) goods in the selected freight corresponding query on the site to display successful delivery, the recipient reaction did not receive the package (Central European the Line EUEXP except);
4) The recipient reaction to damage to the goods, reduce, and issued goods inconsistencies;
5) generates unknown costs.
Sender should be in the delivery to ensure the goods detailed and accurate information, queries goods must provide information in the query, as a result of goods issued by the information and submit the information does not match the query, or the sender submit cargo information does not match the query conditions caused by the carriers refuse to query all the losses and responsibilities borne by the sender. International transportation shipment queries the existence of time, space and transit links limit the query of different countries and different modes of transport, there are differences, the Seaward will use reasonable efforts to sender FedEx, but right carriers delay Reply responsibility.
Eight claims
Any claims must be after the end of the query period SP EXPRESS Freight way.
1) Seaward internal loss
SP EXPRESS sign for shipment to SP EXPRESS will be posted shipment between the carriers, the event of the loss of shipment, SP EXPRESS will be liable for damages. The amount of the obligation under the sender to the reporting in Seaward system input value or products the actual value (ie, customers provide proof of purchase and invoice, etc.), the two, whichever is lower. The individual parcels maximum amount of compensation does not exceed $ 100.
2) carriers lost
Shipment from SP EXPRESS issued, the carriers will provide a handover certificate. If a shipment is lost, the liability is that the carriers. SP EXPRESS will assist clients claim to the carrier, the claims amount according to the compensation provisions of the air cargo.
3) Seaward operation causes a shipment sent to the wrong address
Shipment sent to the wrong address due to Seaward operational reasons, SP EXPRESS will be received by mail or courier costs refunded to the customer can choose the compensation for the value of goods and declared value lower bear parcels returned from abroad in Shenzhen ordinary International, the lowest cost way to surface postage postal packet is forwarded to the correct address to send the wrong address for processing. But bears indirect economic losses sent the wrong shipment.
4) the parcel is lost due to Customs checks
Shipment through customs, customs Open shipment inspection, may cause loss of parcels, parcel post items (in whole or in part) is lost or seized. SP EXPRESS does not assume any liability resulting.
Nine, transport delays
SP EXPRESS Web site, the delivery time is SP EXPRESS pickup time, sorting sorting centers and customs clearance time from the start to the time of arrival of the goods at the operating records in the corresponding website, but does not include. These standards are not part of the commitment, nor does it constitute an integral part of the agreement. SP EXPRESS shipping delays is not the result of any loss or damage responsibility.
X. force majeure
SP EXPRESS is not liable for loss or damage caused by reasons beyond the carriers control range. These reasons include, but are not limited to: natural disasters, such as earthquake, tornado, storm, flood, fog; force majeure, war, plane crash or embargo; shipment inherent defect or characteristic (Seaward if known); riots or civil unrest; SP EXPRESS employees or non SP EXPRESS staff do not have a contractual relationship act or omission, such as the sender, the consignee, the third man, customs or other government departments; labor events; electronic audio and video picture data or records electromagnetic damaged or deleted.
XI, the sender of the guarantee and liability
The sender is in violation of the relevant laws and regulations or breach of the following warranties and representations, the sender shall bear all costs incurred and compensation to SP EXPRESS loss and damage caused by:
1) the sender or his agent to provide all information is complete and accurate;
2) The goods are safe premise by the sender or his employees prepared;
3) prepare the goods for the sender enough reliable;
4) the sender should ensure that the goods in the process of preparation, storage and transportation Seaward from unauthorized interference;
5) the goods all the logos complete, accurate, clear address, and packed to ensure safe transport ordinary care;
6) to comply with the provisions of the relevant provisions of the Customs, import and export, as well as other laws and regulations.
XII route
Sender accept all carriers arrangements routes and deviation, including possible transport transit point.
13, account auditing certification
Sender before SP EXPRESS, to provide real and effective information of account activation certified. Account is activated properly enjoy the services provided by SP EXPRESS. See the the "Seaward account activation notified.
Fourteen, the applicable law and dispute resolution
Taking into account the Seaward interests conflict with applicable law, all disputes with the terms and conditions will be subject to the State Court Sent shipment original non-exclusive jurisdiction and the original Sent applicable law of the State, the sender can not revocation of acceptance of the jurisdiction.
XV Severability
Any part of these Terms is invalid or unenforceable, does not affect the validity and enforceability of the other terms.
